Internet Privacy Policy

Thank you for visiting the Florida International University (FIU) Continuing Education (CE) website. Your privacy is very important to us. Simply stated, we do not collect personal information about you when you visit the CE website unless you choose to make such information available to us.

When you visit the CE site, the University’s Web server automatically recognizes only the Internet domain and IP address from which you accessed the site. This information does not result in the identification of your personal email address or other personal information.

In addition, information is only gathered regarding the volume and timing of access to the site by collecting information on the date, time and pages you visited while at the site.This is done so that the content of the site can be improved, and your personal information is not identified or shared with other organizations.

If you choose to share personal information with us, such as by subscribing to an e-newsletter, sending a message, or filling out an electronic form with personal information, the information will be saved for a designated period of time in order to comply with the state of Florida’s archiving policies.

However, information will not be disclosed to third parties or other government agencies, unless required by state or federal law. Please note that Florida’s public records law requires that all information received in connection with state business including email addresses, be made available to anyone upon request, unless the information is subject to a specific statutory exemption. If you do not want your email address disclosed as a public record, please contact the University via telephone or by U.S. mail.

If you have other questions about this privacy policy, or have suggestions on how it may be improved, please feel free to e-mail us at continue@fiu.edu or contact us by telephone at (305) 348-9029.

This statement constitutes the Privacy Policy for the CE website only. Please note that while FIU respects individual privacy, websites of other units within FIU may have different privacy pra
ctices.

Please note that when you submit payment information (e.g., credit card number and billing address, etc.), CE does not store nor maintain this information. The information is encrypted and transmitted to CyberSource, a third party provider of commerce processing service, which provides secure electronic processing of your credit card information.

To view CyberSource Corporation’s privacy policies, visit their website at: http://www.cybersource.com/privacy.php.


Refund Policy Applicable to the Division of Continuing Education only

The following information pertains to policies and procedures of FIU Continuing Education (CE) that affect your enrollment in its non-credit programs. It is your responsibility to be familiar with these policies and procedures, and, unless otherwise specified, this Policy applies to all non-credit programs offered by CE.

Cancellations

CE reserves the right to cancel or reschedule any non-credit program with insufficient enrollment or for reasons beyond FIU’s control. If a non-credit program is cancelled, the participant will be given a full refund for the cancelled non-credit course or program.

Withdrawing from a Non-Credit Program

If a participant provides a timely written request to withdraw from a non-credit program within five (5) business days prior to the start of the program, CE will provide the participant with a full refund for such program. If payment for a non-credit program was made with a credit card, the refund will be initiated once the written request to withdraw from the non-credit program has been received and approved by CE.  No refunds will be given after the second session of the program provided the program has more than one session.

Failure to submit the refund request in a timely manner waives any claims you may have had for a refund of your payment.

Withdrawals may be requested in writing through one of the following methods:

  • By Email continue@fiu.edu
  • By Fax 305-348-1755